Warranty Policy

Warranty Coverage

CHRIS ZELVORA INC offers warranty coverage on all products against defects in materials and workmanship under normal use. Warranty periods vary by product type:

Electronics — 12 Months (1 Year)

Electronic products (e.g., polishers, dryers, vacuums, pressure washers) are covered for 12 months from the date of purchase. This covers manufacturing defects in motors, electronics, and internal components.

Non-Electronics — 90 Days

Non-electronic products (e.g., brushes, mitts, towels, pads, kits, storage) are covered for 90 days from the date of purchase. This covers manufacturing defects in materials and construction.

What This Warranty Covers

• Defects in materials or workmanship
• Products that fail under normal, intended use
• Replacement of the defective product or part

What This Warranty Does Not Cover

• Damage caused by misuse, abuse, or improper care
• Normal wear and tear
• Damage from chemicals, heat, or improper storage
• Products modified or repaired by unauthorized parties
• Cosmetic damage that does not affect functionality
• Products purchased from unauthorized sellers

How to File a Warranty Claim

1. Contact us at [email protected] with your order number and a description of the defect.
2. Provide photos or video showing the defect.
3. If approved, we will provide a return shipping label.
4. Upon receipt and inspection, we will send a replacement or issue a refund.

Warranty Limitations

This warranty is non-transferable and applies only to the original purchaser. Our liability under this warranty is limited to replacement of the product or refund of the purchase price. We are not liable for incidental or consequential damages.