Refund Policy

Refund Eligibility

Refunds are issued for items returned within 7 days of delivery that meet our Returns Policy criteria. Refunds are processed to the original payment method used at checkout.

Refund Process

1. We receive your returned item and inspect it for eligibility.
2. You receive an email notification confirming your refund approval or denial.
3. If approved, the refund is processed within 3-5 business days to your original payment method.
4. Your bank or credit card company may take an additional 3-10 business days to post the refund to your account.

Partial Refunds

Partial refunds may be issued in the following circumstances:

• Items returned with missing parts or accessories not due to our error.
• Items returned in a condition other than their original state (at our discretion).

Non-Refundable Items

• Original shipping charges (unless the return is due to our error).
• Return shipping costs paid by the customer.
• Items returned after the 7-day window.

Damaged or Defective Items

If you receive a damaged or defective item, contact us at [email protected] within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund, including shipping costs, at no charge to you.

Order Cancellations

Orders can be cancelled free of charge if they have not yet shipped. Contact us immediately at [email protected] to request a cancellation. If your order has already shipped, you will need to follow the return process once you receive the item.